The regular duct It is the means through which people in an organization communicate to transmit provisions, orders, requests, slogans, complaints and reports. Consideration should be given to which conduits are used to complete the different tasks: using an inappropriate conduit can lead to negative consequences.
Complex messages require richer regular conduits to facilitate interaction to ensure clarity. In this network known as communication, a manager becomes a link. Decisions and orders flow up, down or sideways, depending on the manager's position in the communication network.
A good manager must inspire, direct and organize his employees efficiently, and for this the optimal tools are the spoken and written word. For there to be a good flow of information and for a manager to be able to manage his employees, there must be an effective regular conduit.
Article index
Information in an organization flows up, down, and sideways. This flow of information is known as communication. Regular conduits refer to the way this information flows within the organization and with other organizations..
An important element of the communication process is the feedback mechanism between management and employees..
With this mechanism, employees inform managers that they have understood the task at hand. On the other hand, managers provide employees with comments and indications about their work..
A break in the regular pipeline leads to an inefficient flow of information: employees are unaware of what the company expects of them, they are not informed of what is happening in the company.
This will make them suspicious of the reasons for any change in the company. In addition, without effective communication, employees become more supportive of their department than of the company, affecting their decision-making and productivity..
Eventually, this also hurts the overall goals of the organization. Therefore, for an organization to function effectively, a good manager must be able to communicate to his employees what is expected of them..
You must also ensure that employees are aware of company policies and any future changes..
Therefore, managers should implement an effective regular conduit to optimize worker productivity, in order to ensure the smooth running of the organization..
A formal regular conduit conveys information such as an organization's objectives, policies, and procedures. Messages in this type of regular conduit follow a chain of command.
This means that information flows from a manager to his subordinates, and they in turn transmit the information to the next level of staff..
Within a formal work environment there is always an informal communication network. The strict hierarchical network of formal communication cannot function efficiently on its own. Therefore, there is another regular conduit outside of this network.
While this type of regular conduit can disrupt the chain of command, a good manager must strike a fine balance between formal and informal regular conduit..
Sometimes the communication that takes place within an organization is interpersonal. While the minutes of a meeting may be a topic of discussion among employees, sports, politics, and television shows are also part of their conversations..
Unofficial regular conduct in an organization is like a "club." It is through the club that rumors circulate. Club participants form groups, which translates into friendships outside the organization.
The information circulating in the club is highly exaggerated and can cause unnecessary alarm to the employees. A good manager must have access to the information that circulates in this unofficial regular conduit and must take positive steps to prevent false information from flowing..
Face-to-face or personal communication is one of the most effective regular conduits that can be used within an organization..
Physical presence, tone of voice, and facial expressions help recipients of a message to better interpret it.
This is the best conduit to use for complex or emotionally charged messages. Allows interaction between speaker and recipients to clear up any ambiguity.
A regular conduit of telephone communication should be used when a private or more complex message needs to be conveyed to an individual or small group.
Some people within an organization may choose to use this conduit to save the time and effort of coordinating a face-to-face meeting..
Regular conduits of electronic communication span email, Internet, intranet, and social media platforms.
It is a less personal communication method, but it is efficient. When using this conduit, care should be taken to create messages clearly and avoid the use of sarcasm and innuendo, unless the message specifically requires it..
Written communication should be used when a message that does not require interaction is to be communicated to an employee or group.
Policies, letters, notes, manuals, warnings, notices, and announcements are all messages that work well for this regular conduct..
- An example of a formal regular conduit is a company's newsletter, which gives both employees and customers a clear idea of the company's goals and vision..
- Information transfer with memos, reports, instructions, and scheduled meetings in the chain of command are also formal regular conduits..
- Formal regular conduits are a business plan, customer satisfaction survey, annual reports, review meetings.
- An example of an informal regular conduct is lunchtime in the organization's cafeteria or dining room. Here, in a relaxed atmosphere, discussions between employees are encouraged.
- Managers who walk around the plant and offices, adopting a friendly demeanor to handle employee inquiries, are also examples of informal regular conduits..
- Quality circles, teamwork, and different training programs are outside the chain of command; therefore, they are within the category of informal regular conduits.
- Social gatherings between employees are an example of unofficial regular conduct.
Yet No Comments