Error 0x80072ee7 What is it and how to fix it?

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Egbert Haynes

The error 0x80072ee7 is an error code that is commonly associated with Windows 10 and the use of Windows Store (the Windows store), thus making it impossible to download or install applications directly from the store.

The reasons for this error can be various. Among the most common are the application of Windows updates that have not been completed successfully, alteration of the computer's network servers, and incompatibility between tools that interfere with its operation..

Source: By Microsoft (https://www.microsoft.com/es-es/store/apps) [Public domain or Public domain], via Wikimedia Commons

Despite being quite common in Windows 10, people who run Windows 8 are not exempt from this problem. It becomes something tedious, since the novelty and success attributed to these latest operating systems fall on the "Store" (Store).

The users most likely to suffer the error 0x80072ee7, are those who have to change their configuration to access the Internet or if they have a lot of interference in it (limited connection), although it could also be an error in the operating system or some component of the computer outdated.

Article index

  • 1 How to fix error 0x80072ee7?
    • 1.1 Check the Internet connection
    • 1.2 Another way to check if the Internet connection is limited
    • 1.3 Verify that your Windows is up to date with updates
    • 1.4 Change DNS values
    • 1.5 Other solutions
  • 2 References 

How to fix error 0x80072ee7?

There are several ways to solve the error 0x80072ee7 of your computer, and here in lifeder.com you will find it.

Check internet connection

You should first verify that your Internet connection is not limited in any way. To do this, access several pages on the Internet and make sure that everything in it loads. This will help to rule out slowness problems..

Open your preferred Internet browser, and try to open any page, try www.lifeder.com.

Another way to check if the internet connection is limited

Click on "Start" and in the search engine place "Control Panel" (in some Windows it is "Control Panel"), then press ENTER.

Once inside the control panel, you must find where it says "Networks and Internet" or click directly on the option "See network status and tasks".

Click on "Wireless network connection" (if your connection is wired, it will also appear here).

In the next dialog box, you will see the connectivity, media status, speed, and signal quality. If you read the word limited or limited connection, it means that you should contact your service provider.

Check that your Windows is up to date with updates

Open "Start" and click on "Settings".

Find "Update and security" and click.

Once you are here, you will see if your operating system is up to date.

In case it is not updated, press "Make updates".

You will have to wait while Windows automatically installs all the updates that your operating system requires. This may take a while, it depends on how outdated your Windows is. Remember that your computer can be restarted several times.

After the updates are complete you can check if the error 0x80072ee7 is fixed.

Change DNS values

If your connection is in good condition, but the error 0x80072ee7 still appears, it is advisable to change the DNS to one that is public.

Here it is recommended that you use the DNS provided by Google, since it is free, and you may have a conflict with the IP address of your computer.

First open "Start" and in the search engine type "Control panel" or "Control panel" (depending on your operating system), press ENTER.

Click on "Network and Internet".

Then open by clicking on "Network and Sharing Center".

Once inside, click on "Change adapter settings".

In the window that appears, you will be able to see all the connections that your computer has. Now, locate the connection you are using and right click on it.

In the "Properties" of the connection, you can see that there are several options checked. At this time you must be very careful with what you modify (just do what the tutorial indicates).

You must click on "Internet Protocol version 4 (TCP / IPv4)". The "Properties" option is automatically enabled. click.

Within the properties of the Internet protocol (IPv4), you must check the option: "Use the following DNS server addresses". You will see enabled the place where you must put the Google DNS address. These are:

- Preferred DNS server: 8.8.8.8

- Alternate DNS server: 8.8.4.4

Having written this, check the option "Validate configuration on exit", then click "OK".

You will notice that when you press "OK", the network icon will make changes (disconnected - connected). This is completely normal. To ensure that the changes were made correctly, restart your computer.

Now, you should be able to enter the Windows Store normally.

Other solutions

- Disable the antivirus that you have installed on the computer.

- Download FixIt, from Microsoft's official website (this is a tool to repair errors, created by Microsoft).

- If none of the options have worked for you, contact a specialized technician.

References

  1. Microsoft Technical Support (2018). Error 0x80072ee7. Retrieved from: support.microsoft.com.
  2. Microsoft Community (November, 2015). I get error 0x80072EE7 when I want to open the windows store. Retrieved from: answers.microsoft.com .
  3. Wikipedia (July, 2018). Domain Name System. Consulted from: en.wikipedia.org.
  4. Public DNS info (no date). Public DNS Server List. Taken from: public-dns.info.
  5. Microsoft Technical Support (June 2018). Windows Update: frequently asked questions. Retrieved from: support.microsoft.com.
  6. Microsoft Support (2018). FixIt. Retrieved from: support.microsoft.com.

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