The changes in the labor market as a result of a more competitive, more globalized economy and in which new technologies have burst into force require managers with new leadership skills to achieve high productivity teams that take their organizations to a higher level, making them pioneers in their sector.
Until a few years ago, managers exercised a vertical leadership based on power and reward-punishment, they gave the orders and distributed the duties and tasks that were carried out by their workers.
Currently, many deficiencies derived from this leadership style have been revealed: unmotivated teams, talent drain, bad work environment, increased work stress and power dynamics and dysfunctional behaviors.
All these situations that affect the performance and efficiency of the equipment that end up being translated into a decreased productivity.
The economist Toffler ("The third wave" Bantam book 1980) defined as "the third wave" the changes that the economy has undergone in recent years and that require new performance and innovative responses from managers and their teams who go through the formation and training of new managerial skills.
In the same vein, Whitmore states: "Organizations and individuals that do not perform better than what has been acceptable in the past will not survive in the volatile, fragmented and contested markets of our world today." (Whitmore, J. (2002): "Coaching: the method to improve people's performance" Ed. Paidós, Barcelona.)
The manager stops being the boss to become a leader, a guide and reference for your team, someone who motivates and inspires confidence.
The leading manager has to know his organization and has to be very well prepared at an academic level about the characteristics and the news from your professional sector.
However, what will make a difference in your leadership and make it truly effective will be your training in personal growth and personal intelligence which will give you a deep understanding of the human condition, an essential requirement to successfully manage a team of people.
Develop the Intrapersonal intelligence, which implies working on their self-knowledge, identifying their abilities and talents and also their vulnerabilities and insecurities.
Learn to manage your emotions, which involves recognizing, legitimizing, expressing and responding appropriately to their emotions to avoid taking things personally or projecting onto other unresolved issues of their own.
Develop interpersonal intelligence, learning to recognize the needs and motivations of the people around them. Having a deep knowledge of human nature will allow you to understand why people make certain decisions or act in certain ways, anticipating possible conflicts or misunderstandings.
Enhance interpersonal relationships, They are people who establish emotional connections with the people on their team, taking a sincere interest in them and taking into account that in addition to being their workers, they are people who have feelings, needs, concerns, concerns and opinions that must be taken into account.
Recognize and promote talent in the people on your team, are capable of transmitting confidence in the abilities and skills of others, making them feel safe when performing their skills.
In addition, they promote interest in the training of their team members so that they can be trained in new skills that will help them in their professional career..
Have great charisma that allows them to unite and motivate the team.
Be close and empathetic, they are people you can trust. The workers know that they can count on them to solve any problem both professionally and personally because they never forget their human side..
Be authentic people and upright who preach by example.
Know how to handle stress to face the responsibility of his position and the pressure of the challenges he has to face in his role as director and manager of a human team,
Have great communication skills to know how to clearly transmit the objectives to be achieved and the tasks to be carried out.
Know how to resolve conflicts from active listening, respect, dialogue and cooperation.
Be flexible and creative, which means adapting to market changes and knowing how to manage risk when making innovative decisions.
Encourage participation and collaboration between the different team members, take into account the contributions of their workers and exercise horizontal leadership.
Develop a positive attitude, which implies that they are realistic but are able to focus on the positive in everything that happens and see failures as opportunities to learn, grow and improve.
Have a great curiosity, They are people who are in constant training because they know that learning helps them to be better both as professionals and as people.
The leader is a person who maintains a balance between authority and trust, always keeping in mind the human aspect of the members of his team.
In this sense, the Transactional Coaching It is a very effective process to train managers in their leadership skills since it performs both a work of personal growth focused on self-knowledge and the development of intra and interpersonal intelligences as well as training in the skills necessary to improve decision making. decisions, properly manage a team, communicate effectively, resolve conflicts assertively and manage stress.
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